From #11 to #3 in AI answers, 9x share of voice, and the fastest growth of any brand in the category
Results at a Glance
"ViewEngine has been a great partner in helping us identify GEO opportunities and, more importantly, turn them into real, impactful results. In just a few months, we've seen a significant improvement in how often and where Rael shows up across AI search. The team moves quickly, is highly collaborative, and continues to adapt their recommendations as the landscape evolves."
Sorah Park
Chief Marketing Officer, Rael
Company Overview
Challenge
Rael's customers were asking AI which products to buy, and AI almost never said Rael
Rael sells in a category where the buying question is a conversation: "best pimple patch," "best face mask for sensitive skin," "best PDRN face mask." At kickoff in April 2026, AI assistants answered those questions without Rael. Across the category's 27 highest-intent buying queries, tracked on five engines, Rael was the #11 most-mentioned brand with half a percent of share of voice.
- Named in 3 of every 100 AI answers; 0.5% share of voice among 30+ tracked brands
- Present in only 4 of the 27 priority buying queries (14.8%)
- getrael.com was the #23 most-cited domain; retailers and listicle sites held the citations
- In acne patches, Hero Cosmetics held 38% of AI share of voice to Rael's 13%; in sheet masks, sensitive skin, and PDRN, Rael was absent
- Strict brand-compliance rules (no medical claims, no superlatives) meant generic SEO content was not an option
Solution
ViewEngine mapped what AI reads about Rael's target queries on every surface it sources from: the site, the web, and the product feed
AI assistants don't rank pages; they assemble answers from whatever citable material exists. In April, that material barely included Rael. 160+ actions shipped in five months, each targeting one input to the answer:
Results (5 months)
From #11 to #3 in AI answers, growing 3.7x faster than any competitor
Kickoff baseline (Apr 6, 2026) vs. August 2026, same 27-query set, five engines:
What AI Says Now
Perplexity · “best pdrn face mask”
"For a daytime mask you can move around in, the Rael hydrogel is the top choice."
Claude · “best collagen face mask”
"The Rael Collagen Facial Sheet Mask is rated as the best collagen mask for sensitive skin. A budget-friendly universal favorite."
ChatGPT · “best cryo face mask”
"Best budget option: Rael Cryo + Soothing Hydrogel Mask. A refreshing cooling sensation."
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